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AI Expenses — Support

Snap a receipt and get an itemized expense with on-device AI

AI記帳——拍收據,本機 AI 一項一項幫你記好

Need help with AI Expenses, have feedback, or found a bug? Email us at momia.work@gmail.com — we read every message.

需要協助、有建議或發現問題?請寫信到 momia.work@gmail.com,每封信我們都會看。

English 繁體中文

Frequently Asked Questions

Does AI Expenses upload my receipts anywhere?
No. Reading receipts, sorting items into categories, and speech recognition all run on your device. Nothing is uploaded for recognition.
Why doesn't an item amount match the receipt total?
Discounts, tax, or fees printed for the whole receipt make the items add up to a different amount. The app shows the difference as "Other" and tells you when the numbers don't add up, so you can check the items before saving.
How does the e-invoice prize check work?
For Taiwan e-invoices, the app reads the invoice number from the QR code and compares it with the winning numbers published by the Ministry of Finance. Only the public list of winning numbers is downloaded; your invoice numbers never leave your device.
What does iCloud Sync do?
It's optional and off by default. When you turn it on, your expenses (including receipt photos), categories and glossary are stored in your own iCloud account so they show up on your other devices signed in with the same Apple ID. Nothing is shared with us or with anyone else.
Why is an AI feature missing on my device?
AI features that need Apple Intelligence only appear when your device supports it and the on-device model is ready. Go to Settings → Apple Intelligence & Siri to check availability. The app remains fully usable without it — receipts are still read with on-device text recognition and built-in rules.
Which languages are supported?
Traditional Chinese, Simplified Chinese, Japanese, and English.

常見問題

AI記帳會把我的收據上傳到別的地方嗎?
不會。讀取收據、替品項分類、語音辨識全部在你的裝置上完成,不會為了辨識而上傳任何資料。
為什麼品項加起來跟收據總計不一樣?
整張收據的折扣、稅或其他費用,會讓品項加總跟總計不同。App 會把差額列成「其他」,對不上時也會提醒你,方便存檔前檢查品項。
電子發票怎麼對獎?
台灣電子發票會從 QR Code 讀出發票號碼,跟財政部公布的中獎號碼比對。只會下載公開的中獎號碼清單,你的發票號碼不會離開你的裝置。
iCloud 同步會做什麼?
這是可選功能,預設關閉。打開後,你的支出(含收據照片)、類別與對照表會存到你自己的 iCloud 帳號,讓同一個 Apple ID 登入的其他裝置也看得到。不會分享給我們或任何人。
為什麼我的裝置上少了某個 AI 功能?
需要 Apple Intelligence 的功能,只有在裝置支援、而且裝置上的模型準備好時才會出現。可以到「設定」→「Apple Intelligence 與 Siri」確認。沒有這些功能也能正常使用——收據仍會用裝置上的文字辨識與內建規則讀取。
支援哪些語言?
繁體中文、簡體中文、日文與英文。

Contact/聯絡我們

momia.work@gmail.com

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